مفهوم A+

مدرك A+ بيانگر وجود يك تخصص عمومي درباره سخت افزار در شخص صاحب اين مدرك بوده و وي به عنوان تكنسين سخت افزار كامپيوتر شناخته مي شود. براي شركت در دوره هاي آمادگي كسب اين مدرك، شركت كامپتيا حداقل ۵۰۰ ساعت تجربه قبلي آشنايي و كار با سخت افزار كامپيوترهاي شخصي را توصيه مي كند. از نكات برجسته اين دوره و مدرك مربوط به آن، اين است كه بسياري از شركت هاي معتبر توليدكننده سخت افزار كامپيوتر، گذراندن آن را به كاربران خود و كساني كه قصد دارند در زمينه هايي مثل مونتاژ كامپيوتر فعاليت كنند توصيه مي نمايند.

در حالي كه در اين دوره به هيچ آيتم خاصي كه محصول كارخانه خاصي باشد اشاره نشده و صرفاً قطعات و قسمت هاي مختلف يك كامپيوتر از لحاظ فني مورد بررسي قرار مي گيرند. همچنين علاوه بر اين موارد، نحوه نصب سيستم عامل، تنظيم، پيكربندي سخت افزار در آن و آماده نمودن يك دستگاه كامپيوتر براي اتصال به شبكه از جمله تجاربي است كه يك داوطلب كسب مدرك A+ بايد دارا باشد. هم اكنون بيش از يكصد شركت توليدي و يا آموزشي، مدرك A+ را به عنوان پيش نياز براي كار يا كسب مدارك خود معرفي نموده اند و شركت هاي معتبري چون مايكروسافت، HP، سيسكو، آي بي ام و بسياري ديگر در سايت خود از مدرك مذكور به عنوان يك مدرك پايه اي جهت پرداختن به امور فني يك كامپيوتر نام برده اند.

Course Objectives

“In this course, you will install, configure, optimize, troubleshoot, repair, upgrade, and perform preventive maintenance on personal computers, digital devices, and operating systems. You will:

• Identify the hardware components of personal computers and mobile digital devices.
• Identify the basic components and functions of operating systems.
• Identify networking and security fundamentals.
• Identify the operational procedures that should be followed by professional PC technicians.
• Install, configure, and troubleshoot display devices.
• Install and configure peripheral components.
• Manage system components.
• Manage data storage.
• Install and configure Microsoft Windows.
• Optimize and maintain Microsoft Windows.
• Work with other operating systems.
• Identify the hardware and software requirements for client environment configurations.
• Identify network technologies.
• Install and configure networking capabilities.
• Support mobile digital devices.
• Support printers and multifunction devices.
• Identify security threats, vulnerabilities, and controls.
• Implement security controls.
• Troubleshoot system-wide issues.

  Course Outline

  1 – Hardware Fundamentals

  • Topic A: Personal Computer Components
  • Topic B: Storage Devices
  • Topic C: Mobile Digital Devices
  • Topic D: Connection Interfaces

  2 – Managing System Components

  • Topic A: Identify Motherboard Components and Features
  • Topic B: Install and Configure CPUs and Cooling Systems
  • Topic C: Install Power Supplies
  • Topic D: Troubleshoot System Components

  3 – Managing Data Storage

  • Topic A: Identify RAM Types and Features
  • Topic B: Troubleshoot RAM Issues
  • Topic C: Install and Configure Storage Devices
  • Topic D: Configure the System Firmware
  • Topic E: Troubleshoot Hard Drives and RAID Arrays

  4 – Supporting Display Devices

  • Topic A: Install Display Devices
  • Topic B: Configure Display Devices
  • Topic C: Troubleshoot Video and Display Devices

  5 – Installing and Configuring Peripheral Components

  • Topic A: Install and Configure Input Devices
  • Topic B: Install and Configure Output Devices
  • Topic C: Install and Configure Input/Output Devices
  • Topic D: Install and Configure Expansion Cards

  6 – Customized Client Environments

  • Topic A: Types of Common Business Clients
  • Topic B: Custom Client Environments

  7 – Supporting Printers and Multifunction Devices

  • Topic A: Printer and Multifunction Technologies
  • Topic B: Install and Configure Printers
  • Topic C: Maintain Printers
  • Topic D: Troubleshoot Printers

  8 – Networking Technologies

  • Topic A: TCP/IP Properties and Characteristics
  • Topic B: TCP/IP
  • Topic C: Internet Connections
  • Topic D: Ports and Protocols
  • Topic E: Networking Tools

  9 – Installing and Configuring Networking Capabilities

  • Topic A: Configure Basic Windows Networking
  • Topic B: Configure Network Perimeters
  • Topic C: Using Windows Networking Features
  • Topic D: Install and Configure SOHO Networks

  10 – Supporting Mobile Digital Devices

  • Topic A: Install and Configure Exterior Laptop Components
  • Topic B: Install and Configure Interior Laptop Components
  • Topic C: Other Mobile Devices
  • Topic D: Mobile Device Accessories and Ports
  • Topic E: Mobile Device Connectivity
  • Topic F: Mobile Device Synchronization
  • Topic G: Troubleshoot Mobile Device Hardware

  11 – Operating System Fundamentals

  • Topic A: PC and Mobile Operating Systems
  • Topic B: PC Operating System Tools and Utilities

  12 – Installing and Configuring Microsoft Windows

  • Topic A: Implement Client-Side Virtualization
  • Topic B: Install Microsoft Windows
  • Topic C: Use Microsoft Windows
  • Topic D: Configure Microsoft Windows
  • Topic E: Upgrade Microsoft Windows

  13 – Optimizing and Maintaining Microsoft Windows

  • Topic A: Optimize Microsoft Windows
  • Topic B: Back Up and Restore System Data
  • Topic C: Perform Disk Maintenance
  • Topic D: Update Software

  14 – Working With Other Operating Systems

  • Topic A: The OS X Operating System
  • Topic B: The Linux Operating System

  15 – Networking and Security Fundamentals

  • Topic A: Network Types
  • Topic B: Network Components
  • Topic C: Common Network Services
  • Topic D: Cloud Concepts
  • Topic E: Security Fundamentals

  16 – Security Threats, Vulnerabilities, and Controls

  • Topic A: Common Security Threats and Vulnerabilities
  • Topic B: General Security Controls
  • Topic C: Mobile Security Controls
  • Topic D: Data Destruction and Disposal Methods

  17 – Implementing Security Controls

  • Topic A: Secure Operating Systems
  • Topic B: Secure Workstations
  • Topic C: Secure SOHO Networks
  • Topic D: Secure Mobile Devices

  18 – Troubleshooting System-Wide Issues

  • Topic A: Troubleshoot PC Operating Systems
  • Topic B: Troubleshoot Mobile Device Operating Systems and Applications
  • Topic C: Troubleshoot Wired and Wireless Networks
  • Topic D: Troubleshoot Common Security Issues

  19 – Safety and Operational Procedures

  • Topic A: Basic Maintenance Tools and Techniques
  • Topic B: Personal and Electrical Safety
  • Topic C: Environmental Safety and Materials Handling
  • Topic D: Professionalism and Communication
  • Topic E: Organizational Policies and Procedures
  • Topic F: Troubleshooting Theory